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Communications - Internet & WiFi

The «Empresa de Telecomunicaciones de Cuba S. A.» (ETECSA), in English: Telecommunications Company of Cuba, is the government owned service provider for the entire island of Cuba. Their services include: Telephony, Mobile Telephony through their Cubacel branch, and internet through their NAUTA branch.

Internet corner in the hotels (wired computers):

Almost every hotel and resort in Varadero offers internet access to their guests, computers are usually located in the lobby area. You have to buy a NAUTA Prepaid Internet Card at the Front Desk, they cost 1 CUC for 60 minutes. On these cards there's a scratch-off area to reveal the Login (Usario) and Password (Clave) that you will use to sign-in using the access software installed on the computer.

WiFi Internet access (in the hotels):

Several hotels and resorts in Varadero have WiFi offer Wi-Fi access for guests who prefer to use their own device. The WiFi zone is often limited to the lobby area and sometines other common areas, but since 2015 some new hotels are beginning to offer in-room WiFi. You have to buy a NAUTA Prepaid Internet Card. They currently cost 1 CUC for 60 minutes (since nov. 2017), you can buy them at the Front Desk. On the card there's a scratch-off area to reveal the Login (Usario) and Password (Clave) that you will use to sign-in.


Don't forget to sign-out after your session, so you can use the remaining minutes later. The NAUTA Internet Cards remain valid for 30 days from the first connection. They also have an expiry date (shown on the back), always check to see if this date is not too close when you purchase the card.


Public Internet access at a ETECSA Internet Center and WiFi hotspots:

Since the summer of 2013, public access to the Internet has been greatly improved with the opening of hundreds of Internet centers (Salas de Navegacion) all over the country. There are a few salas de navegacion ETECSA in Varadero/Cardenas, see the list here: www.etecsa.cu/internet_conectividad/salas_de_navegacion/. There are also several public WiFi hotspots in Cuba (mostly in city parks and plazas), in Varadero there are located at the following location: Complejo Todo en Uno, Centro Convenciones Plaza América, Centro Comercial Plaza Hicacos and Parque Boca Camarioca.

See also: Communications - Phone Calls